Hello and welcome to Fur2Feather Ltd; registered in England & Wales under company number 13073794. Registered office address: Chez Nous, Thomas Road, Bowers Gifford, Essex SS13 2JY

Fur2feather Ltd is an online retailer selling pet & gift supplies including but not limited to: food, accessories, gifts.

Please read our terms and conditions carefully. By accessing and using the above websites or placing an order over the phone you are agreeing to be bound to the terms & conditions specified herein. Fur2feather Ltd reserves the right to amend these terms and you will be asked to confirm that you have read these when you place an order with us.

You must be over eighteen years of age to use this website and to make payments online.

Access

Fur2feather Ltd we try to make the website fully accessible to you at all times, but cannot guarantee access. On occasion the website may not be available for a short time while maintenance is carried out or for other pre planned reasons.

We reserves the right to refuse access to the websites, terminate customer accounts, disable any user identification code or password, remove or edit content, or cancel orders at our discretion, at any time.

Accuracy of content

Fur2Feather Ltd makes every effort to provide accurate information regarding descriptions of items for sale, prices, recommendations for use and all other matters on its websites. Where permitted by law, Fur2Feather Ltd disclaims all warranties, express or implied, as to the accuracy of information on this website or anywhere else.

Fur2Feather Ltd may provide information and advice, both on the website and by email. We will try to ensure this is accurate and appropriate. Information supplied on the websites named above, by email or phone call but this is not intended to replace any advice you can obtain from your Vet. Fur2feather Ltd will not be liable for any loss or damage which results from the use of the website or the information it contains. All product images are for illustrational purposes only.

Content and advertisements

This Site also contains links to other sites which are not under the control of and are not maintained by Fur2feather Ltd. These links are provided for your convenience only and Fur2featherLtd, is not responsible for the content or availability of those sites.

Data protection and privacy

Any details which you provide to us from which we can identify you are held and processed in accordance with our Fur2feather Ltd Privacy Policy 2020.

Pricing

All prices quoted are in British pounds (£) and include Value Added Tax (VAT). If the price goes up or down in between you placing and receiving your order, we will honour the original price.

Ordering and stock availability

We aim to display only items that are in stock and which can be dispatched to you quickly. From time to time we may sell out of some lines, in which case we will aim to advise you then if available deliver within the 10-14 day delivery period. If this does occur, you will be given the opportunity to order an alternative or receive a full refund for the full price you paid.

Your order confirmation email is only an acknowledgement of your order and not an acceptance amounting to a contract. The contract commences upon despatch of the goods.

Fur2feather Ltd makes no representation as to the goods, items, products or services referred to in, or sold from, this Site as being available or suitable for use.

Products sold on Fur2feathe.co.uk are for use in a domestic setting. If you wish to purchase items for commercial use please contact Fur2feather Ltd Customer Services on 01268 724139 to discuss your product needs. Products for use in commercial settings get more wear and tear than in a domestic setting and are necessarily more robust. For this reason we request that you contact us prior to ordering to discuss your requirements.

Cancellation

If you change your mind about anything you order, you can cancel that order free of charge so long as you do so prior to dispatch or delivery and receipt of goods. You do not have to provide any reason for cancellation. We will cancel any such order without charging you, with the exception that we reserve the right to make a charge for the return of the goods when necessary. In the event of cancellation we guarantee to refund your money within 30 days.

Payment

Payment will be taken at the time of requesting the order (not at the point of dispatch). All items are offered for sale subject to availability. We aim to dispatch all orders within 3 days of receiving payment

All credit and debit card transactions are carried out on a secure payment service provider. For online orders Fur2feather Ltd receives only partial details of your payment card (type of card and the last 4 numbers). Fur2feather does not receive full card details for online payments.

If you request an order by telephone your payment details will be entered directly into our website for processing. Your card details will not be written down and will not be recorded as part of our call monitoring. Fur2feather Ltd does not store your written card details.

Delivery and Risk

Please see our Fur2feather Ltd Delivery Policy 2020

Statutory rights

The consumer’s contract with Fur2feather Ltd does not effect the consumer’s statutory rights.

Menu